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  • What are the Shipping times/ How long will it take to receive my order?
    You can typically expect your order to arrive within 6-8 days after purchase. Since our products are printed on demand just for you, delivery times may vary—some orders may arrive sooner, while others might take a bit longer. If you have any questions or concerns about your order, feel free to reach out to us at team@washedupco.com or check out our Shipping & Return Policy here.
  • How much does shipping cost?
    We charge a variable shipping fee per order cost, which helps us cover a portion of our shipping costs. While we’d love to offer free shipping, this fee allows us to continue delivering our products to you without compromising on quality.
  • Can I track my order?
    Yes, you can track your order once it's processed by our third-party production team, though the tracking number isn't automatically provided. Simply reach out to us at team@washedupco.com, and we'll gladly share your tracking information with you.
  • How long will it take to receive my order?
    You can typically expect your order to arrive within 6-8 days after purchase. Since our products are printed on demand just for you, delivery times may vary—some orders may arrive sooner, while others might take a bit longer. If you have any questions or concerns about your order, feel free to reach out to us at team@washedupco.com or check out our Shipping & Return Policy.
  • Do your items run true to size?
    Yes, our tees fit true to size, but our hoodies have a snug fit. For a more comfortable feel, we recommend ordering one size up when purchasing a hoodie.
  • Do you have a physical address?
    No, we don't have any brick-and-mortar locations at the moment. However, we're proudly rooted in the vibrant culture of Key West and the Florida Keys!
  • How can I contact customer support?
    You can reach out to us anytime at team@washedupco.com or through our Contact Us page. One of our team members will get back to you as soon as possible.
  • Do you offer returns? Is return shipping covered?
    We offer returns on a case-by-case basis within 14 days of purchase, with return shipping costs covered by the customer (approximately $5). Due to our print-on-demand process, we do not offer exchanges. However, if you have any concerns, please contact us at team@washedupco.com—we’ll do our best to ensure your satisfaction. For more details, please review our Shipping & Return Policy and our Purchase & Refund Policy. Please note, we reserve the right to refuse a return, refund, or exchange.
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